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We Want to Hear from You

Our customers know why Citizens Bank of Kansas is head and shoulders above other banks in town. Your own personal CBK Story may be about a loan that no other bank would touch or establishing your child’s first savings account or a particular customer service challenge, where someone at CBK went above and beyond the call of duty. Whatever it is that keeps you coming back, we’d like to share that with others.

So share your CBK Story now with this easy form.

We love the hometown feel at CBK; knowing that these friends are watching our accounts gives me total peace of mind. The mortgage department of Citizens Bank of Kansas is top tier. Brenda Knipfer in the mortgage department is top tier and goes above and beyond to serve her customers. Being an entrepreneur, as need another account, Brock Stuhlsatz has helped me, collecting information, with everything ready to sign when I arrive. I wouldn’t do business anywhere else but CBK!

Photo of Jean Garinger of American Family Insurance

Our Cedar Ranch Estates partners had an idea for a new large lot housing development for Derby. Being a local Derby business, we felt that it was important to partner with a bank with strong ties in our community. CBK has those ties. CBK has been instrumental in Cedar Ranch Estates’ success through competitive commercial loan rates for land purchases and letters of credit. We appreciate CBK’s creative help with our borrowing needs and continued support as Cedar Ranch Estates expands into Phase 2 of our development. We love the local access to CBK and will continue to use their services and expertise as our business continues to grow.

Dillehay Orthodontics has been a loyal customer of Citizens Bank of Kansas for several years now, and I cannot speak highly enough of the exceptional banking services they offer. This local bank has consistently exceeded my expectations, both in terms of personal and business banking, making them an outstanding choice for anyone seeking a reliable financial partner.

From their can-do attitudes, willingness to go the extra mile, anticipating our needs, and working through problems quickly and efficiently, CBK is one of our best financial moves. We are so impressed with their friendliness and helpfulness that we recommend CBK for anyone looking for financial service providers. The folks at CBK greet us by name with a friendly smile that feels like family. The service goes far any other bank, and now we wouldn’t change it for anything!

Farming isn’t always easy. We need the security of a lender that understands the ups and downs. Citizens Bank of Kansas knows what it takes for success today and in the future. They have the right banking philosophy and the right people to make it work. That’s why CBK is our bank.

Leesa Beam was so helpful with our mortgage and made the whole process simple and stress-free. Leesa’s willingness to communicate and keep our family up to date with all the documentation deadlines was first class. She was organized, professional, and always found time to answer questions. I would recommend anyone in the Kingman community to contact Leesa Beam for their mortgage needs so they can find their dream home!

Citizens Bank of Kansas has always handled my accounts professionally, and over the last several years, they've become a key partner in growing my business.

CBK has been my bank since 2016 and the team at CBK has helped support and grow my plastic surgical practice. They have consistently been very professional, responsive, and extremely competitive in their financing. By far the best banking experience I have had. They have helped us become the successful practice that we are today!

My family and business feel comfortable and secure knowing CBK is our bank. They know my name and the names of all my employees. And if there's a discrepancy in my normal routine, I receive a phone call to verify information. One day I was running behind and the bank was closing, so I called ahead, and they kept the drive-thru open. They waited on me with smiles. Just incredible customer service!

I have been both a personal and commercial customer of Citizens Bank for well over 10 years. What I really like about CBK the most is the personal service and the friendly staff! It has been so easy for me to get help with online banking and bill pay. As a realtor, I love working with Stephanie Schwilling as a loan officer because she is great at communicating with me and my customers along the way of the home buying process. She is impeccably professional.

Brenda Knipfer has now helped us with three new mortgages. Every one of the experiences was very positive. She was attentive to our needs and questions, secured the best deal possible for us. We are thankful for Brenda and her team and will definitely use her if we have a future mortgage need as well as recommend her to others.

When we decided to open our salon, our bank of twenty years declined to help us; we were shocked. Citizens Bank of Kansas was honestly our last hope, a referral from another small business owner in town. CBK took a chance on us when nobody else would. They are not just a bank; they are partners in our community. They have become our customers and friends. We have not only a bank, but also counsel in our growing business decisions. We love love love CBK….. truly an asset in every way to our community.

We have been banking with Citizens Bank of Kansas and the Deterding family for 40 years. We have done everything from agricultural and business loans to home loans. We are the 2nd generation to work with the Citizens Bank of Kansas family and now the 3rd and 4th generations of the Strohl Family are looking forward to the same. We would highly recommend Citizens Bank of Kansas for all agricultural loans and any other banking needs.

As a busy practice owner, I don't have a lot of time to spend waiting in line or on hold for help with my banking needs. I have been so pleased with the special attention that I receive from Citizens Bank of Kansas. I feel as though they are my partner not "just a bank". I couldn't have my business in better hands!

Our family-owned local businesses — Stanfield Roofing, Inc. and El Dorado Building Systems, LLC — appreciate working with a family-owned local bank. We have been banking with Citizens Bank of Kansas since 2019. We love the family atmosphere and the wonderful service they provide for our companies. CBK is a great hometown bank, and we would highly recommend them to anyone looking for personal or commercial banking needs.

Eight years ago I moved back to my hometown of Pretty Prairie and opened my salon. When it came to finding a bank for my personal needs as well as business it was a clear choice. CBK has created a simple, hassle free way for me to do business in my small town! I love supporting small town business and I appreciate CBK support of mine! Our family looks forward to seeing all of the ladies at the bank each week! They truly are the friendliest around!

My CBK Story

Banking isn't a money business... it's a people business. OUR HISTORY