Lost/Stolen Cards

Lost/Stolen Card?

To report a card lost or stolen or suspect unauthorized use, please contact us immediately so we can assist you.


During normal business hours

- Go to a Citizens Bank of Kansas location near you
- Call Citizens Bank of Kansas at 800.309.5162

After business hours

- Call 888.325.2265, then press 3


- Call 866.839.3485
- 24/7 General Customer Service for Credit Cards 844.386.8276