COVID-19 update from Citizens Bank of Kansas
March 25, 2020 UPDATE:
We continue our efforts to assist our customers during the COVID-19 pandemic. If you are experiencing a hardship due to the pandemic, please contact your loan officer about the following relief plans:
We continue to offer full-service banking services through our drive-thru lanes. And our online and mobile banking platforms are other good options that allow you to bank from home. If you are not already an online banking user, enroll now at https://www.citizensbankofkansas.com/Personal/OnlineServices/.
We’re happy to report that our staff remains virus free by practicing good hygiene habits and social distancing. We appreciate your patience and understanding in these uncertain times. We’re all in this together.
March 17th, 2020 UPDATE:Due to continuing developments with the COVID 19 virus, Citizens Bank of Kansas has decided to temporarily move to drive-thru only teller access beginning Wednesday, March 18, 2020. This decision is made to protect the health of our staff and customers by practicing social distancing. Lobby entrance will be by appointment only.
You can check drive-thru hours of any of our locations from the drop-down menu at https://www.citizensbankofkansas.com/Community/Locations/.
During this time, you can also access your accounts anywhere, anytime with our online and mobile banking tools and ATMs. If you haven’t already, please enroll in online banking and download our mobile app. https://www.citizensbankofkansas.com/Personal/OnlineServices/.
We will continue to provide the banking services you’ve grown to expect and trust. Let’s work to keep our communities healthy. We’re all in this together.
March 13th, 2020 UPDATE:It’s a strange time – facing a pandemic and the economic ramifications. On behalf of the Management of Citizens Bank of Kansas, we want you to be aware of our plan to make sure your banking needs are met while we protect the health of our employees.
History shows that taking strong steps now to slow the spread of the virus will help communities and individuals. We will continue to be good citizens for our communities as we work through this pandemic. Thank you for choosing Citizens Bank of Kansas. Be well.
Jane Deterding Chairman of the Board/Owner