24-Hour Telephone Banking
With 24-Hour Telephone Banking from Citizens Bank of Kansas, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 1-888-325-CBOK (2265) and follow these prompts:
| Press 1 |
Account information |
| Press 2 |
Transfer funds |
| Press 3 |
Lost or stolen debit card |
| Press 5 |
Change PIN |
| Press 6 |
Return to main menu |
Safe Deposit Boxes
Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.
| Safe Deposit Box Pricing |
| Size (in inches) |
Annual Pricing |
| 2X5 |
$8.00 |
| 3X5 |
$10.00 |
| 3X10 |
$30.00 |
| 4X4 |
$10.00 |
| 4×5 |
$15.00 |
| 5X5 |
$25.00 |
| 5X10 |
$50.00 |
| 10X10 |
$75.00 |
Contact the branch nearest you for more details on size availability.
Miscellaneous Services and Fees - Effective September 1, 2016
ATM Withdrawal, foreign ATM Free
ATM Balance inquiry, foreign ATM Free
Citizens Bank of Kansas will reimburse foreign ATM fees from other financial institutions up to $10.00 per month upon presentment of receipts.
Bookkeeping
| Charge Back, Commercial | $ 5.00 per item |
| Charge Back, Consumer | $ 5.00 per item |
| Dormant Account, after 36 months | $ 7.50 per month |
| External Transfer set-up fee | $20.00 |
| External Transfer per item, incoming or outgoing | $ 3.00 |
| Funds Management, per Transfer | $10.00 |
| Garnishment Fee | $15.00 |
| Handling charge, returned mail (after 90 days) | $ 5.00 |
| Stop Payment per check | $10.00 |
| Wire Transfer Fee – Incoming Domestic | $10.00 |
| Wire Transfer Fee – Outgoing Domestic | $30.00 |
| Wire Transfer Fee – Foreign (in or out) | $50.00 |
Retail Services
Cashier Checks | $ 7.50 each |
Collection Items | $25.00 per item |
HSA Annual Fee | $30.00 |
IRA Transfer Fee | $30.00 |
Indemnity Bonds for lost documents | $25.00 per document |
Money Order | $ 3.50 |
Handling charge, New Account closed w/in 90 days | $25.00 |
Safe Deposit Box re-key, minimum | $100.00 |
Special handling item | $25.00 per item |
Temporary Checks, 4 checks | $ 3.00 |
Visa Debit Card Replacement | $10.00 |
Non-Customer Check Cashing Fee
Check amount $0.00 - $1,999.99 | No Charge |
Check amount $2,000 - $9,999.99 | $10.00 per check |
Check amount $10,000 and over | 1% of check amount |
Research & Reconciliation
Research Fee | $25.00 per hour (2 hour minimum) |
Photo copies - check | $ 1.00 per item |
Photo copies - Statement | $ 2.50 per statement |
Statement with Cancelled Check Images
Back of Checks included | $ 2.50 per month |
Few than 8 images per page | $ 2.50 per month |
CD ROM | $30.00 per month |
E-statement (email or Online banking) | No Charge |
NSF/UCF Fees*
NSF Returned Item Free - item is returned unpaid | $28.00 per item |
NSF Paid Item Fee - item is paid, account over drafted (OD) | $28.00 per item |
UCF* Returned Item Fee - item is returned unpaid | $28.00 per item |
UCF* Paid Item Fee - item is paid | $28.00 per item |
Daily Overdraft Charge, after 3 days | $ 5.00 per day |
* Uncollected Funds Fees (UCF) = Uncollected funds are funds that are not available generally due to a debit card hold and/or extended deposit hold. A $28.00 fee will be applied to each check, draft, in-person withdrawal, ATM withdrawal, or by other electronic means that is paid or returned because of uncollected funds in your account.