24-Hour Telephone Banking
With 24-Hour Telephone Banking from Citizens Bank of Kansas, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 1-888-325-CBOK (2265) and follow these prompts:
| Press 1 |
Account information |
| Press 2 |
Transfer funds |
| Press 3 |
Lost or stolen debit card |
| Press 5 |
Change PIN |
| Press 6 |
Return to main menu |
Safe Deposit Boxes
Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.
| Safe Deposit Box Pricing |
| Size (in inches) |
Annual Pricing |
| 2X5 |
$8.00 |
| 3X5 |
$10.00 |
| 3X10 |
$30.00 |
| 4X4 |
$10.00 |
| 4X5 |
$15.00 |
| 5X5 |
$25.00 |
| 5X10 |
$50.00 |
| 10X10 |
$75.00 |
Contact the branch nearest you for more details on size availability.
Miscellaneous Services and Fees - Effective May 27, 2020
ATM Withdrawal, foreign ATM Free
ATM Balance inquiry, foreign ATM Free
Citizens Bank of Kansas will reimburse foreign ATM fees from other financial institutions up to $10.00 per month upon presentment of the previous month's receipts.
Bookkeeping
| Chargeback, Commercial or Consumer | $5.00 per item |
| Dormant Account, After 36 months | $7.50 per month |
| External Transfer Set up Fee | $20.00 |
| External Transfer Per Item, Incoming or Outgoing | $3.00 |
| Funds Management, Per Transfer | $10.00 |
| Garnishment Fee | $15.00 |
| Handling charge, Returned Mail (after 90 days) | $ 5.00 per month |
| Stop Payment, Per Check | $10.00 |
| Wire Transfer Fee – Incoming Domestic | $10.00 |
| Wire Transfer Fee – Outgoing Domestic | $30.00 |
| Wire Transfer Fee – Foreign (in or out) | $50.00 |
Retail Services
Cashier Checks | $7.50 each |
Money Order | $3.50 each |
Collection Items | $25.00 per item |
HSA Annual Fee | $30.00 |
| IRA Transfer Fee | $30.00 |
Handling Charge, New Account Closed Within 90 Days | $25.00 |
Safe Deposit Box Re-Key, Minimum | $100.00 |
Special Handling Item | $25.00 per item |
Temporary Checks, 4 Checks | $3.00 |
Visa Debit Card Replacement | $10.00 |
Non-Customer Check Cashing Fee
Check Amount $0.00 - $1,999.99 | No Charge |
Check Amount $2,000 - $9,999.99 | $10.00 per check |
Check Amount $10,000 and over | 1% of check amount |
Research & Reconciliation
Research Fee | $25.00 per hr. (2 hr min) |
Photocopies - Check | $1.00 per item |
Photocopies - Statement | $2.50 per statement |
Statement with Cancelled Check Images
Front of Checks Included | No Charge |
Back of Checks Included | $2.50 per month |
| Fewer than 8 Images Per Page | $2.50 per month |
E-statement (Email or Online banking) | No Charge |
NSF/UCF Fees*
NSF Returned Item Fee - Item is returned unpaid | $28.00 per item |
NSF Paid Item Fee - Item paid, Account Overdrawn (OD) | $28.00 per item |
UCF* Returned Item Fee - Item is returned unpaid | $28.00 per item |
UCF* Paid Item Fee - Item is Paid | $28.00 per item |
Daily Overdraft Charge, After 3 days | $5.00 per day |
* Uncollected Funds Fees (UCF) are funds that are not available generally due to a debit card hold and/or extended deposit hold. A $28.00 fee will be applied to each check, draft, in-person withdrawal, ATM withdrawal, or by other electronic means that is paid or returned because of uncollected funds in your account.
Business Banking Services
Business Bill Pay | No Charge |
EFPTS - Tax Item | No Charge |
Remote Deposit Capture Set up | $125.00 |
Remote Deposit Equipment Lease | $35.00 |
Remote Deposit Capture Monthly Fee | $50.00 |
Miscellaneous Items
Locking Bank Bags with Keys | $25.00 |
Vinyl Zipper Bank Bags | $5.00 |
Notary - Customer | No Charge |
Notary - Non-Customer | $5.00 |