Additional Services

Check Orders

Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone. The site is secure and certified, so your transactions and account information are safe and completely confidential. Click here to order. 

24-Hour Telephone Banking

With 24-Hour Telephone Banking from Citizens Bank of Kansas, you can get information about your checking and savings accounts, loans, CDs, and other bank services and products 24/7. Simply dial 1-888-325-CBOK (2265) and follow these prompts:

 Press 1   Account information
 Press 2  Transfer funds
 Press 3   Lost or stolen debit card
 Press 5  Change PIN
 Press 6  Return to main menu

Safe Deposit Boxes

Citizens Bank of Kansas offers safe deposit boxes in most of our neighborhood branch locations. These boxes of various sizes are available for rent on an annual basis.

Safe Deposit Box Pricing
 Size (in inches)  Annual Pricing
 2X5  $8.00
 3X5  $10.00
 3X10  $30.00
 4X4  $10.00
 4X5  $15.00
 5X5  $25.00
 5X10  $50.00
 10X10  $75.00

Contact the branch nearest you for more details on size availability.

Miscellaneous Services and Fees - Effective March 15, 2021


ATM Withdrawal, foreign ATM                                                          Free

ATM Balance inquiry, foreign ATM                                                    Free

Citizens Bank of Kansas will reimburse foreign ATM fees from other financial institutions up to $10.00 per month upon presentment of the previous month's receipts. 


Chargeback, Commercial or Consumer

$5.00 per item

Dormant Account, After 36 months

$7.50 per month

External Transfer Set up Fee


External Transfer Per Item, Incoming or Outgoing


Funds Management, Per Transfer


Garnishment Fee


Handling charge, Returned Mail (after 90 days)

$ 5.00 per month

Stop Payment, Per Check


Wire Transfer Fee – Incoming Domestic


Wire Transfer Fee – Outgoing Domestic


Wire Transfer Fee – Foreign (in or out)



Retail Services

Cashier Checks

$7.50 each

Money Order

$3.50 each

Collection Items

$25.00 per item

HSA Annual Fee


IRA Transfer Fee $30.00 

Handling Charge, New Account Closed Within 90 Days


Safe Deposit Box Re-Key, Minimum


Special Handling Item

$25.00 per item

Temporary Checks, 4 Checks


Visa Debit Card Replacement


Non-Customer Check Cashing Fee 

Check Amount $0.00 - $1,999.99

No Charge

Check Amount $2,000 - $9,999.99

$10.00 per check

Check Amount $10,000 and over

1% of check amount


Research & Reconciliation           

Research Fee

$25.00 per hr. (2 hr min)

Photocopies - Check 

$1.00 per item

Photocopies - Statement

$2.50 per statement


Statement with Cancelled Check Images          

Front of Checks Included

No Charge

Back of Checks Included

$2.50 per month

Fewer than 8 Images Per Page $2.50 per month

E-statement (Email or Online banking)

No Charge


NSF/UCF Fees* 

NSF Returned Item Fee - Item is returned unpaid

$28.00 per item

NSF Paid Item Fee - Item paid, Account Overdrawn (OD)

$28.00 per item

UCF* Returned Item Fee - Item is returned unpaid

$28.00 per item

UCF* Paid Item Fee - Item is Paid

$28.00 per item

Daily Overdraft Charge, After 3 days

$5.00 per day


The maximum number of Non-sufficient Funds fees (NSF) and Uncollected Funds * (UCF) that you will be charged is limited to 4 items per day. Daily overdraft fees are not included in this limit. 

Uncollected Funds Fees (UCF) are funds that are not available generally due to a debit card hold and/or extended deposit hold. A $28.00 fee will be applied to each check, draft, in-person withdrawal, ATM withdrawal, or by other electronic means that is paid or returned because of uncollected funds in your account. 

Business Banking Services

Business Bill Pay

No Charge

EFPTS - Tax Item

No Charge

Remote Deposit Capture Set up


Remote Deposit Equipment Lease


Remote Deposit Capture Monthly Fee


Miscellaneous Items

Locking Bank Bags with Keys


Vinyl Zipper Bank Bags


Notary - Customer

No Charge

Notary - Non-Customer